SHIPPING POLICY
The cost of national and international shipping is 7.50 euros.
In case of a large order or a heavy order, I ask you to contact me via the form found at the end of the "HOME" page or via email: info.kelila@gmail.com
Shipping costs are the responsibility of the customer even in the case of returns and refunds
RETURN POLICY
Full refunds for items will only occur if they are returned within 14 days.
The products must be returned intact, without any damage, without having been used.
Upon return and if the product is delivered in the conditions described above, a refund will be made.
A full refund will only be issued for items sold at full price and not sold at a discount.
Shipping costs will not be refunded, only the cost of the item.
Shipping costs remain the responsibility of the customer.
Items lost or damaged or never received during shipping (but regularly shipped) will not be refunded.
The responsibility remains with the customer.
For any problem relating to delays, refund requests or anything else I ask you to contact me: info.kelila@gmail.com